Privacy Policy

Welcome to Meifixes! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We collect different types of personal data to provide and improve our services. The data we collect includes:

1.1 Advertising & Direct Marketing

WhatsApp Business Marketing: We may collect information such as your name, phone number, profile picture, message content, message date/time, and user content when you communicate with us via WhatsApp.
Meta Ads Conversion Tracking (Meta Pixel) & Microsoft Advertising: We use tracking technologies to analyze ad performance and user engagement. Data collected includes trackers and usage data.

1.2 Analytics & Website Performance

Google Analytics 4: We collect session statistics, number of users, and browsing activity through tracking technologies.
Meta Events Manager: We track user interactions, including clicks and country of access.

1.3 Contacting the User

Mailing List or Newsletter: When you subscribe, we collect your email address and track your interactions with our emails.
Contact Form: If you reach out to us, we collect your email address and usage data.

1.4 External Content & Widgets

Google Maps Widget: We integrate Google Maps, which may collect tracking data and usage information.
Mailchimp Widget: If you sign up through Mailchimp, we collect your email address and usage data.

1.5 Social Media & Third-Party Interactions

Facebook Like Button & Social Widgets: Facebook may collect tracking data and usage details when interacting with our social media buttons.
WhatsApp Business & Tidio Live Chat Widgets: If you chat with us, we collect data such as message content, first name, last name, and communication details.

1.6 Customer Support & Feedback

Trustpilot Automatic Feedback Service: If you leave feedback, we may collect your email address.
WhatsApp Business Customer Support: We collect and process data necessary for handling your support requests.

1.7 Registration & Authentication

Direct Registration: If you create an account, we collect your email address, password, and usage data.

1.8 Tag Management & Website Optimization

Google Tag Manager: We use Google Tag Manager for tracking purposes.
Cloudflare & Bunny CDN: These services help optimize website performance and may collect trackers and usage data.

2. How We Use Your Information

We use the collected data for the following purposes:

To provide, operate, and improve our website and services.
To personalize user experiences.
To process orders and customer inquiries.
To send newsletters, promotions, and important updates.
To ensure security and prevent fraudulent activities.
To analyze user behavior and website performance.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share information with:

Service Providers: Third-party platforms like Google, Meta, Microsoft, and Mailchimp for analytics, marketing, and customer support.
Legal Authorities: If required by law or to protect our rights and users.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. You can manage cookie settings through your browser.

5. Your Rights & Choices

You have the right to:

Access, correct, or delete your personal data.
Opt out of marketing communications.
Restrict or object to data processing.
Request data portability.

For any requests, contact us at Sales@meifixes.com.

6. Security Measures

We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure.

7. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy please contact us at:

Meifixes
📧 Email: Sales@meifixes.com
🏢 Address: HB4079, 4th Floor, Building B, Manghai Electronic Market, Huaqiang North, Futian District, Shenzhen, China
🕒 Business Hours: 11:00 - 19:00
🕒 Weekend Hours: 11:00 - 18:00
📞 Support (Xiao Mei): +86 13760126323

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